Customers Also Like Flexibility in Converting to DR by Installing DRX Detectors into Existing Room or Portable Systems “As Their Budgets Allow
Leading healthcare professionals again applauded Carestream’s DRX Systems for offering excellent performance that exceeded expectations—along with strong reliability—in MD Buyline’s Market Intelligence Briefing™ for the Fourth Quarter of 2013.
Carestream’s wireless DRX detectors are “the core products that live in portable, fixed and standalone X-ray units in a retrofit capacity or integrated with new systems,” according to the report, and many facilities upgrade existing equipment with DRX detectors “one by one as their budgets allow.”
Users value “the continuity of the previous generation CR systems’ user interface incorporated into the current digital X-ray system platform.” They also stated “the DRX-1C detector offers excellent image quality and the potential to lower patient dose.”
Carestream was the highest ranked company for both service response time and service repair quality. Healthcare providers also gave Carestream high marks for installation and applications training.
“Our expanding family of DRX-based diagnostic imaging systems continues to exceed the patient care requirements of medical imaging services providers and the independent evaluations from MD Buyline are further proof of that,” said Doug Spotts, General Manager, U.S. & Canada Medical Sales, Carestream Health. “Equally important is the fact that this customer feedback also validates our expertise in critical areas such as installation, service and total customer support.”
The MD Buyline report includes user ratings in the following categories: system performance, reliability, installation/implementation, applications training, service response times and service repair quality.
MD Buyline of Dallas, Texas, ensures that hospitals and health systems optimize the clinical and financial impact of their medical technology decisions. Leveraging the industry’s deepest expertise, most advanced analytics and custom research, MD Buyline provides more than 3,300 members with the insight and implementation support they need to ensure success.
Carestream’s wireless DRX family of DR imaging systems allows a single wireless detector to work across all DRX equipment to convert, expand or replace existing imaging solutions. The full line of digital X-ray systems combines compatible, scalable components to meet healthcare providers’ current needs while providing the flexibility to adapt to future imaging requirements.